This Privacy Policy explains what personal information pokebet collects when you use our platform, how we use and store it, and what rights you have over your own data. We are committed to handling your information responsibly and in line with applicable data protection standards in the Philippines.
When you register an account on the pokebet platform, we collect basic personal details including your full name, date of birth, email address, and mobile number. We also collect a government-issued identification document to verify your identity and confirm that you meet the minimum age requirement of 21 years old. During the course of your use of the platform, we record transaction data such as deposit amounts, withdrawal requests, and payment method details in order to process your financial activity accurately. We collect device and session information — including your IP address, browser type, and operating system — to maintain platform security and detect unusual access patterns. If you contact our support team, we retain records of that correspondence to help resolve any follow-up queries efficiently. All information collected is limited to what is genuinely necessary to operate your account and deliver the services you have requested.
The personal data we hold is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our platform requirements. We use your contact details to send you account-related notifications such as transaction confirmations, security alerts, and updates to our platform policies. Where you have opted in, we may also send you information about promotions available on the Promotions page; you can withdraw this consent at any time by updating your communication preferences. Transaction and session data is analysed internally to detect fraud, prevent money laundering, and ensure the integrity of the platform for all players. We do not use your personal data to build advertising profiles or share it with third-party marketing networks. Any automated processing of your data is limited to security screening and account verification, and does not result in decisions that significantly affect you without human review.
pokebet does not sell, rent, or trade your personal information to any third party for commercial purposes. We share data only with service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — and only to the extent necessary for them to perform their specific function. All third-party processors are bound by data processing agreements that restrict how they may use your information and require them to maintain appropriate security standards. We may also disclose personal data when required to do so by applicable law, court order, or a lawful request from a regulatory authority in the Philippines. In the event of a business restructure or transfer of platform operations, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We will never share your data with another gambling operator or unrelated commercial entity without your explicit consent.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure, in line with standard financial record-keeping requirements applicable in the Philippines. Data that is no longer required for any legitimate purpose is securely deleted or anonymised so that it can no longer be linked back to you. Your data is stored on servers that are protected by industry-standard encryption, access controls, and regular security audits. We limit internal access to personal data on a strict need-to-know basis, and all staff with access to personal information are trained on data handling responsibilities. If you have questions about how long specific categories of data are kept, you can reach us through the contact details on the FAQ page.
As a player on the pokebet platform, you have the right to request access to the personal data we hold about you, and to receive a copy of that information in a clear and readable format. You may also ask us to correct any inaccurate or incomplete information associated with your account, and we will action such requests promptly. Where we are processing your data on the basis of your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations we are required to fulfil. If you believe your data has been handled in a way that does not comply with this Privacy Policy, you have the right to raise a complaint with the relevant data protection authority in the Philippines. To exercise any of these rights, please use the contact details provided on the FAQ page.
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, the revised policy will be published on this page with an updated effective date, and we will notify registered players through their account email where the changes are significant. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled. Continued use of the pokebet platform after any update has been published constitutes your acceptance of the revised Privacy Policy. If you have questions about any aspect of this policy or about how your data is used, the FAQ page is a good starting point, and our support team is available to assist with more specific queries. You can also review our Terms and Conditions and Responsible Gaming pages for related information about how we operate the platform.
You have reviewed how pokebet handles your data. Create your account today and enjoy sports betting and casino-style entertainment in Philippine pesos.